Nhs England Legal Proceedings

You have the right to ask us to delete the personal data we hold about you. This is not an absolute right and, depending on the applicable legal basis, we may have compelling legitimate grounds to continue processing the data. From 00:01 on 20 November 2020, NHS England and NHS Improvement will accept delivery of proceedings by email, either directly to the relevant inbox of the legal proceedings: nhsei.newproceedings@nhs.net or, if outside lawyers are engaged and registered as acting in a particular case, to the email address of the lawyer appointed as acting. Cases received between 09:00 and 16:30 between Monday and Friday will be treated as having been received on the same working day, outside this period, they will be treated as having been received on the next working day. The journal must be sent in the standard email format (not via secure email systems such as mimecast) and if the documents are password protected, they are considered received when the password is provided. For the conclusion and management of contracts with data subjects, e.g. our employees, the legal basis is: Email requests should be sent to england.contactus@nhs.net The availability of some of these rights depends on the legal basis that applies to the processing of your personal data and there are other circumstances in which we may not respond to a request to exercise a right. Your rights and how they apply are described below. NHS England is a public body established by the NHS Act 2006 as amended by the Health and Social Care Act 2012.

As such, our business is based on legal powers that underpin the applicable legal bases for the purposes of the GDPR. The legal bases for the majority of our processing operations are as follows: NHS England may also process personal data for the purposes of or in connection with legal proceedings (including future legal proceedings), for the purpose of obtaining legal advice or for the purpose of establishing, exercising or defending legal claims. Where we process personal data for these purposes, the legal basis for doing so is as follows: Where we have a specific legal obligation that requires the processing of personal data, the legal basis is: NHS England is required by law to respond to your access to information request and must do so within 20 working days of receipt. We will do one of the following: NHS England is a data controller under the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018. Our official name is NHS Commissioning Board. Our registered office address is: Please note that emails sent to nhsei.newproceedings@nhs.net that do not constitute legal proceedings will not be processed. You will not be redirected to other locations. For more information on how to contact NHS England or NHS Improvement, please refer to the relevant section of the website.

Customer Contact Centre Phone: 0300 311 22 33 Email: england.contactus@nhs.net Post Office: NHS England, PO Box 16738, Redditch, B97 9PT A court is a building where court proceedings are heard and where people can be safely detained during court proceedings. General mail (including complaints but no legal process): NHS England, PO Box 16738, Redditch, B97 9PT Information provided under this programme may also be subject to fees if permitted by law, justified in all circumstances, including the general principles of the right of access to information held by public authorities, and in accordance with one or more published fee schedules; that are easily accessible to the public. This right only exists where the legal basis for processing under the GDPR is consent or for the purposes of a contract between you and NHS England. For this purpose, the data must be stored in electronic form. The right is to provide the data in a commonly used electronic format. Our opening hours are Monday to Friday from 9am to 3pm, except Wednesday when we open later at 9.30am. We are closed on public holidays. Detailed instructions on how to make effective requests for information are available from the Office of the Information Commissioner. However, to make an effective request for the necessary information: NHS England London Skipton House 80 London Road London SE1 6LH The fees charged by NHS England for regularly published material will be justified and transparent and kept to a minimum. Fees may be levied for information subject to a charging system set by Parliament.

Fees may apply for actual withdrawals, such as: For urgent medical assistance, use the NHS 111 online service or call 111 if you cannot get help online. Age UK may have advocates in your area. Visit their website or call 0800 055 6112. We look forward to understanding how our new Patient and Public Engagement Policy and Statement of Understanding are being used and how effective they are in practice, as well as resources such as transforming participation in health and care. In particular, we welcome the views of patients, the public and partner organisations on how policies and agreements are implemented, as well as NHS England staff on the usefulness of the guidelines for them. This publication programme guide explains what information NHS England provides regularly (or is supposed to provide) and where it can be consulted. Please contact us if you have any questions about our privacy policy or any information we hold about you: your request must be in writing and can be sent to NHS England by post or email. In How We Use Your Data, we describe the main ways in which we may process your personal data for the purposes or as part of our lawful tasks. If you would like to know more about how we process your data, please contact our Customer Contact Centre. Company enquiries: Please call the NHS England switchboard on 0113 825 0000 Please write „freedom of information” in the subject line.

We encourage and welcome open and lively debate, but the decision to post comments we receive through this website and our YouTube channel is at our discretion. This page describes moderation policies and guidelines. „I give permission for my complaint to be shared with (insert GP/dental practice name, etc.) so that NHS England can investigate.” The Freedom of Information Act requires certain information to be provided before NHS England can respond to your request: if you feel you need help to support your complaint. Some people may choose not to file a complaint because they are put off by the process, find it confusing, or believe nothing will happen. If you are considering filing a complaint, it is important to know that you have access to local advocacy groups to help you file your complaint and support you throughout the grievance process.